The Qualities of an Exceptional Health Professional: A Personal Perspective


When it comes to selecting a health professional, there are certain qualities that clients seek in order to receive the best care and achieve their health goals. As the director of Health & Performance Space, I have had numerous conversations with clients, asking them what they look for in a health professional. The responses, while diverse, have highlighted several key factors that consistently stand out. In this blog post, we will explore the qualities that make a good health professional based on these insights and my own perspective.

Listening and Caring:

One of the fundamental expectations clients have is to find a health professional who truly listens and cares. It’s crucial for practitioners to create a safe and supportive environment where clients feel heard and understood. Genuine empathy and compassion can go a long way in building a strong therapeutic relationship.

Relatability and Communication:

Clients want a health professional who can relate to their specific problems. Being able to effectively communicate with clients, using language they can understand, is vital. Clear and concise explanations about their condition, treatment options, and progress can help empower clients and foster trust in the practitioner.

Holistic Approach:

Another significant aspect clients desire is a health professional who considers the whole body and not just the symptoms. Taking into account the interconnectedness of physical, psychological, social, and lifestyle factors is crucial for comprehensive care. Addressing these various aspects can lead to a more holistic and effective treatment approach.

Alternative Solutions:

Clients are increasingly seeking health professionals who offer solutions beyond conventional methods like pharmaceuticals and surgery. Exploring complementary therapies, lifestyle modifications, and preventive strategies demonstrates a willingness to think outside the box and find personalized approaches that align with the client’s preferences and values.

Confidence and Expertise:

Clients naturally seek practitioners who exude confidence and possess exceptional skills. Expertise in their field is essential, but it’s equally important for health professionals to be good teachers and people’s persons. By leading by example and inspiring long-term sustainable change, practitioners can guide clients towards better health and well-being.

The Importance of Education:

At Health & Performance Space, we firmly believe that education is a vital component of the client’s journey to optimal health and performance. A good health professional recognises the importance of empowering clients with knowledge and providing them with the tools they need to make informed decisions about their well-being. Education fosters a sense of collaboration and active participation in the healing process.

The Whole Person Approach:

An exceptional health professional understands that each client is a unique individual with multifaceted needs. They take a keen interest not only in the client’s physical concerns but also in the psycho-social, biochemical, and lifestyle factors that may influence their well-being. By considering the whole person, practitioners can develop a more comprehensive and tailored approach to treatment.

The Power of Collaboration:

Ultimately, the client-practitioner relationship is a partnership. Trust and effective communication are essential ingredients for success, regardless of the practitioner’s skill level. As a clinician, I see myself as a facilitator and coach, guiding clients towards their desired outcomes. Empowering clients to regain control of their challenges and actively participate in their healing journey is a key objective.


In the pursuit of optimal health, finding the right health professional is paramount. Through my interactions with clients and my own experience, I have come to appreciate the qualities that define an exceptional practitioner. These qualities include active listening, relatability, effective communication, a holistic approach, alternative solutions, confidence, expertise, a commitment to education, and a focus on the whole person. By embodying these attributes, health professionals can forge strong relationships with clients and guide them towards long-term health and well-being. At Health & Performance Space, we welcome individuals who resonate with these values and invite them to join our community.

Dr Michael Proessler
Director | Health & Performance Space